Frequently Asked Questions
Everything you need to know about your Haywoodgolf equipment.
How long does it take to build and ship my custom clubs?
Each set of clubs is built to order. Our current lead time for assembly is typically 7-10 business days, followed by standard shipping times depending on your location.
Do you offer international shipping?
Yes, we ship Haywoodgolf products worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific country and region.
What is your return policy on golf equipment?
We offer a 30-day return policy for unused items in their original packaging. Please note that custom-built clubs may be subject to a restocking fee as they are tailored to specific player profiles.
Are Haywoodgolf clubs covered by a warranty?
Absolutely. All our clubs come with a 1-year limited warranty covering manufacturing defects in materials and workmanship under normal use.
Can I adjust my order after it has been placed?
Because we begin processing orders quickly to ensure timely delivery, adjustments can only be made within 24 hours of purchase. Please contact our support team immediately for any changes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through select providers at checkout.